ABSTRACT
The covid-19 pandemic accelerated the media's efforts to survive in an unprecedented crisis. In this context, teleworking, despite having existed for decades, stood out as an efficient solution to sustain organisational processes. This exploratory study analyses the impact of teleworking and the introduction of hybrid formulas in two newspaper companies in the Spanish market (eldiario.es and Heraldo de Aragón), once the toughest stage of the pandemic was overcome. Through participant observation and in-depth interviews with experts and media professionals, we investigate whether the new teleworking formulas are innovative and if they could be adopted in the future. The results reveal that the impact of telework on news organisations has been decisive, especially to reshape the way in which ideas are shared and workflows are established. The adaptability of the case studies to the new organisational models has been found to be high;however, there are some factors limiting their full adoption. The hybrid telework model has brought unprecedented organisational change to many newsrooms and has accelerated digital transformation. However, there is still some uncertainty, because even in those newspapers that are committed to the model, implementation is still being developed. © 2023, CEU Ediciones. All rights reserved.
ABSTRACT
The emergence of new players and technological platforms, changes in consumer habits, and the transformation of the digital ecosystem accelerated the process of journalistic innovation in the last decade (2010-2020), emphasized by the Covid-19 pandemic. Journalism has undergone a process of permanent change, affecting practices, products, and professionals. In this context, this study identifies the most prominent journalistic innovations, describes their characteristics, and analyzes their impact in terms of the value provided in organization, their scope in the industry, and their contribution to society. To achieve this, semistructured interviews were conducted with a group of experts (n = 22) made up of academics and professionals. Once the innovations (n = 60) from a total of 253 references were coded and added up, the scope of these changes in the organizational, industrial, and societal fields was analyzed to obtain a list of the 20 most relevant. The results indicate that innovation emerges incrementally in how journalism is produced, organized, distributed, and sustained. Some innovations have substantially influenced organization and society, such as the membership model or fact-checking;however, they are still far from being widely adopted in the industry. Data journalism has been catalogued as the most relevant journalistic innovation because it implies changes in production, generates quality journalism, and encourages its implementation by other representatives in the sector.